The unique membership we have at Stoke Lane Stablers is essential for all keen horse riders, who want to experience a comprehensive approach to horsemanship and equestrian experience. The membership is designed to ensure our clients get the best possible value and customer care with special offers and priority bookings. In addition to the riding benefits, for Members we also offer many social and educational events including Lecture Demos, stable management talks and membership-only competitions.
Whether you want to simply relax and enjoy a leisurely ride, or focus on training and learning new skills, our friendly team of instructors will ensure that your safety and enjoyment is their top priority. Our brilliant team of horses, who enjoy their work as much as we do, are extremely well-schooled so you can be confident of a pleasurable ride. Our lessons and activities are social occasions too, with many riders forming great friendships which continue outside the stables.
Stoke Lane Stables has been operating for over three years. We have developed from a field with 6 ponies into the yard you see today. We continue to be a small, enthusiastic business with a dedicated team of horses and humans. As we have grown and developed, we want to actively listen and respond to feedback; one being that certain ride times were massively oversubscribed. A large number of our clients have ridden regularly with us for all three years but it is foundational that we also continue to attract and cater for new riders too.
As a Riding School, passionate about promoting and inspiring our sport at Grassroots level, we want to continue to offer an educational environment with proactive learning, goals and progression for our riders. As well as an exceptional experience for leisure riders who wish to enjoy horses and riding in a relaxed, supportive community.
As a result, new for 2024, we have established a Membership scheme that is designed to:
The membership is designed to ensure our clients get the best possible value and customer care with special offers and priority bookings. In addition to the club benefits, for Members we also want to offer many social and educational events, including; lecture demos and stable management training for regular riders who want to develop their all-round horsemanship skills.
We strongly believe, riding starts from the ground upwards and learning to handle, behave and understand horse care and stable management is just as important as your skills in the saddle. Being part of our membership club will allow us to cater to the requests, topics and interests of our regular riders consistently.
We have so much we want to fit in to our calendar and offer to our riders, the Membership scheme will allow us the platform to cater specifically to our regular riders and those who wish to get involved with additional events and activities.
Membership will include:
As the membership grows and develops, we want to be proactively listening and learning from what our riders enjoy and want to include. As our membership will officially start from June 2024, expect a launch event and lots more information to come on our new offers such as the Stoke Lane Stables Progress Awards and much more!
There is joining fee which is paid annually at a special introductory price of just £25.00 for the year. From January 2025, annual membership will be increased to £30/year. This will be paid annually on the date you subscribe.
The joining fee represents a commitment from you and assists with the administration costs involved with offering the scheme. The joining fee is non-refundable or transferable.
The membership works on an individual rider basis, so those of you with multiple riders (siblings etc) will have to pay for each rider on the account separately.
As our Membership is brand new for 2024, we are currently offering this to our existing, regular riders. This will include riders on all Group and Private sessions. If you currently ride in these sessions* on a regular basis, you are eligible to receive the membership.
If you would like to take on the membership, follow this procedure:
1. Go to your account and click on ‘Clubs/Liveries’
2. Click on ‘Create a new subscription’
3. Click on the drop-down menu ‘Club’, ‘Riders Name’ and ‘Stoke Lane Stables Membership’
4. Enter your card details. Payment will be taken immediately for the remainder of this year and will automatically bill each year with the same card details, until you cancel the subscription.
Membership can only be cancelled by providing notice in writing (via email is acceptable). No verbal request to cancel membership will be accepted or processed. All membership is paid annually and is non-refundable or transferable. If at any point, you do wish to rejoin or for more riders joining at any other point throughout the year, the joining fee will need to be paid in full.
We only have a certain number of horses, arenas and instructors! We take great pride in the care and welfare of our horses for their health and happiness and strictly monitor the amount of exercise they are able to do on a daily basis, which is why the number of members we can accept is strictly limited.
We will operate a proactive waiting list service which will be open to join all-year round. If a member no longer wishes to use their regular riding slot (included in membership) they can choose to still enjoy all the other benefits of membership (training, social events etc.).
Our membership is designed for riders who wish to ride on a regular basis so we do encourage riders to attend on a weekly basis. However, we do understand you will not be able to attend every single week! As part of the membership, you will be assigned your regular riding slot. Riders will still be responsible for managing and booking your regular riding slot via the ECPro system; as a member you will see your slot as far as our schedule allows (typically 4/6 weeks in advance) and will book and cancel your lesson as usual (in all circumstances, our 48-hour
cancellation policy applies). Lessons must be booked up to 14 days in advance to guarantee your regular riding slot. Any slots not booked up to 14 days in advance will be opened up to all other suitable riders to book.
Due to demand for regular riding slots and to utilise the benefits of the regular riding slot, if you are unable to attend your slot on a regular basis, we do reserve the right to remove this facility. We can offer an alternative 'Associate Membership' for members that choose to stop their regular riding slot but wish to enjoy all the other benefits of our membership.
When you become a member, you will choose a regular riding slot (at an appropriate level for your rider to be agreed with your instructor). If there are the odd occasions where you would like to swap your slot for another, we will always do our best to accommodate your request. However, we cannot guarantee we will be able to offer an alternative, suitable slot due to availability and scheduling.
We still have lots available to introduce new riders to horse riding and ad-hoc options for non-member riding 😊. All other availability will be released to all suitable riders (including non-members) up to 14 days in advance.
1. JOINING STOKE LANE STABLES MEMBERSHIP
2. REGULAR RIDING SLOT - HOW TO BOOK (members only)
Every member reserves a riding slot on the same day and at the same time each week. Please be punctual, arriving 5 to 10 minutes before your lesson start time.
*We reserve the right to remove regular bookings for riders that frequently do not use their reserved slot
3. REGULAR RIDING SLOT - T&C’S (members only)
We reserve the right to postpone or reschedule any group/private lesson slot. This may be due to changes on our schedule to offer alternative sessions such as clinics, training and/or competitions as part of Stoke Lane Stables Membership. Whenever this is the case, changes to our schedule will be made to minimise disruption to a rider's progress and will be communicated in advance.
4. CANCELLING YOUR REGULAR RIDING SLOT (members only)
If you wish to cancel an individual date for your regular riding slot, please see (please see “Cancelling Individual Sessions” below). If you no longer wish to use your regular riding slot as part of your membership, please let us know so we can make alternative arrangements for this session. Members who no longer wish to use their regular riding slot but wish to continue the benefits of their Stoke Lane Stables Membership (training, social events etc.) can be offered an alternative membership known as ‘Associate Membership’ and continue to utilise the additional benefits of the Stoke Lane Stables Membership (subject to availability) - please get in touch with our team if this is your preference.
5. CANCELLING INDIVIDUAL SESSIONS (members and non-members)
In all circumstances, our 48-hour cancellation policy applies. A minimum of 48 hours notice is required to cancel/rearrange a group/private lesson. We do not accept cancellations from social media platforms, email or telephone. Lessons can be cancelled via the online system, under ‘My Account’ > ‘My Bookings’ and select ‘Cancel’ next to the relevant lesson. You will be notified of the cancellation period and whether a credit is available with the notice given.
It is appreciated if customers can provide as much notice as possible of cancellations to minimise disruption to staff, horses and ponies. Please see our Cancellation Policy for reference.
6. CANCELLING STOKE LANE STABLES MEMBERSHIP
Membership can only be cancelled by providing notice in writing (via email is acceptable). No verbal request to cancel membership will be accepted or processed. All Membership is paid annually and is non-refundable or transferable. If at any point, you do wish to rejoin or for more riders joining at any other point throughout the year, the joining fee will need to be paid in full.
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